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Avalara Help Center

Releases and Holidays

This article applies to:Avalara Excise

 

This document applies to all license types.  Content last updated 11-Dec-2018. 
Help Center documentation is confidential and proprietary to Avalara clients.

Tip: Use the Table of Contents on the right to select your topic.

Self-hostedHoverTT.png customers only

  • Avalara supports the current and 2 previous minor releases. For example, when version 5.35 is the current release, 5.34 and 5.33 are also supported and older versions are not.
  • Avalara supports our software on Microsoft-mainstream-supported versions of Windows Server and SQL Server.
    • When Microsoft’s mainstream support for them ends, support with our software also ends. Search Microsoft's lifecycle policy site for Mainstream Support End Dates.
    • When you download releases, be sure to select Documentation in the Select Version dropdown and see if there is a new version of the "Avalara Excise Platform System Requirements" document. 
  • The Avalara Excise Platform is generally compatible with new versions of Windows Server and SQL Server as they are released. We may not "certify" immediately on the new versions due to development cycles.

Release Types, Frequency and Version numbers

Avalara Excise releases come in the following types and frequency:

Release Type Avalara Product  Frequency What's included & example version number
Platform - Monthly Returns Excise, AvaTax Excise and Government Monthly, targeted for:
  • the 1st of the month
  • a business day 
  • normal office hours the next day
  • between 9:00 PM and midnight Central time (USA)
  • eFile updates
  • Tax return updates
  • Tax scenario updates
  • Business profile data updates
  • Content (core rate, profile, and scenario)
    • all previous updates
    • may include late-breaking content not included in the previous Content Release
  • Program feature updates and improvements
  • All updates from all prior 5.xx.yy releases, including Content Previews

Version: 5.xx.yy where yy is either 10 or 20 (e.g. 5.25.10 or 5.25.20).

Platform - Quarterly Returns Excise, AvaTax Excise and Government Monthly, targeted for:
  • the 1st of the quarter
  • a business day 
  • normal office hours the next day
  • between 9:00 PM and midnight Central time (USA)
  • eFile updates
  • Tax return updates
  • Tax scenario updates
  • Business profile data updates
  • Content (core rate, profile, and scenario)
    • all previous updates
    • may include late-breaking content not included in the previous Content Release
  • Program feature updates and improvements
  • New program features
  • All updates from all prior 5.xx.yy releases, including Content Previews

Version: 5.xx.yy where yy is always 0 (e.g. 5.25.0).

Content Release and Content
Pre-release
AvaTax Excise Monthly, targeted for:
  • Content Release: the next to last business day of the month
  • Content Pre-release: one week before the Content Release on the UA (User Acceptance) site only
  • a business day 
  • normal office hours the next day
  • typically around 5:00 PM Central time (USA)
  • The Content Pre-release (starting in April)
    • allows AvaTax Excise customers to preview the content (core rates, profiles, and scenarios) for one week before the Content Release
    • Is applied only to the UA (User Acceptance) site at https://exciseua.avalara.net.
    • Includes content that was:
      • updated since the previous Platform release
      • announced by a jurisdiction several business days prior to the release
  • The Content Release (one week later)
    • includes content that was:
      • updated since the previous Platform release
      • announced by a jurisdiction several business days prior to the release
  • Neither Content Release includes software updates. The most recent Content Preview, and late changes if needed, are included in the next platform release. 

Version: yyyy.mm.dd-5.xx.yy for year, month and date of the Content Preview (e.g. 2017.09.25) followed by the next scheduled monthly or quarterly release which will include this Content Preview. Very rarely, new content will be included in the next monthly or quarterly release that didn't make the Content Preview deadline. The Content Preview never changes the version shown on each site page.

       
Update Determined by need Date and time are determined by need.
  • Late breaking jurisdiction changes
  • Corrections for significant program issues
  • All updates from all prior 5.xx.yy releases, including Content Previews

Updates may not change the version shown on each site page.

Version: Add 1 to the previous version: (e.g. 5.25.0 becomes 5.25.1, 5.25.21 becomes 5.25.22)

The release schedule for the upcoming year is published on this page every 4th quarter.  

Release Notices

SaaS (cloud based) customers

When you first login, the Message Center shows recent messages, including Update release announcements on the day of the release. 

Message_Center_Release_Announcement_Example.png

By default, once you've read a message on the Home page, it disappears. To see all message from the last 60 days, you can:

  • Click the Expand Grid button in the Message Center.
  • Click the Messages icon in the upper right corner.
     messages-icon.png
  • Click Admin > Message Center from the menu.

The Message Center also includes announcements of late-breaking issues, often with links to the News Flash section of this Help Center. 

A banner message is displayed at the bottom of each page 48 hours before each monthly and quarterly releases. Updates that require an outage are also given banner messages, although in very rare circumstances, this may be for less than 48 hours. 

Self-hosted (deployed) customers

Skip this section if you use the cloud (SaaS) version at https://excise.avalara.net

Supported versions

Support is provided for the current and 2 previous minor releases. For example, when 5.25 is the current release, 5.24 and 5.23 are also supported. If a correction is included in a newer version, upgrading will likely be the solution. Look at the bottom of any page for the version.

Holidays

Avalara observes the following holidays and will be closed on these days.  Support requests will be handled on the next business day.  

Holiday 2018 2019
New Year's Day Monday, January 1 Tuesday, January 1
Memorial Day Monday, May 28 Monday, May 27
Independence Day Wednesday, July 4 Thursday, July 4
Labor Day Monday, September 3 Monday, September 2
Thanksgiving Day Thursday, November 22 Thursday, November 28
Day after Thanksgiving Friday, November 23 Friday, November 29
Christmas Eve  Monday, December 24 Tuesday, December 24
Christmas Day  Tuesday, December 25 Wednesday, December 25

Release schedule

The Avalara Excise Platform encompasses Avalara's Returns Excise, AvaTax Excise and Government products.

Releases 2019

  • Updates are unscheduled, late-breaking releases.
  • Since version 5.34.0, all users can download new Release Highlights from the Avalara Excise Platform under Admin > Support Downloads. See Support Downloads here in the Help Center for details. 
Version Title Date
5.35.10 Avalara Excise Platform Release - Monthly 1/3/2019
2019.01.24 AvaTax Excise Content Preview 1/24/2019
5.35.20 Avalara Excise Platform Release - Monthly 2/4/2019
5.35.21 Avalara Excise Returns Update 2/14/2019
2019.02.25 AvaTax Excise Content Preview 2/25/2019
5.36.0 Avalara Excise Platform Release - Quarterly 3/4/2019
2019.03.25 AvaTax Excise Content Preview 3/25/2019
5.36.10 Avalara Excise Platform Release - Monthly 4/2/2019
2019.04.22 AvaTax Excise Content Pre-release - UAT Only 4/22/2019
2019.04.29 AvaTax Excise Content Release - UAT and Prod 4/29/2019
5.36.20 Avalara Excise Platform Release - Monthly 5/1/2019
2019.05.23 AvaTax Excise Content Pre-release - UAT Only 5/23/2019
2019.05.30 AvaTax Excise Content Release - UAT and Prod 5/30/2019
5.37.0 Avalara Excise Platform Release - Quarterly 6/3/2019
2019.06.20 AvaTax Excise Content Pre-release - UAT Only 6/20/2019
2019.06.27 AvaTax Excise Content Release - UAT and Prod 6/27/2019
5.37.10 Avalara Excise Platform Release - Monthly 7/2/2019
2019.07.23 AvaTax Excise Content Pre-release - UAT Only 7/23/2019
2019.07.30 AvaTax Excise Content Release - UAT and Prod 7/30/2019
5.37.20 Avalara Excise Platform Release - Monthly 8/1/2019
2019.08.22 AvaTax Excise Content Pre-release - UAT Only 8/22/2019
2019.08.29 AvaTax Excise Content Release - UAT and Prod 8/29/2019
5.38.0 Avalara Excise Platform Release - Quarterly 9/4/2019
2019.09.19 AvaTax Excise Content Pre-release - UAT Only 9/19/2019
2019.09.26 AvaTax Excise Content Release - UAT and Prod 9/26/2019
5.38.10 Avalara Excise Platform Release - Monthly 10/1/2019
2019.10.23 AvaTax Excise Content Pre-release - UAT Only 10/23/2019
2019.10.30 AvaTax Excise Content Release - UAT and Prod 10/30/2019
5.38.20 Avalara Excise Platform Release - Monthly 11/4/2019
2019.11.19 AvaTax Excise Content Pre-release - UAT Only 11/19/2019
2019.11.26 AvaTax Excise Content Release - UAT and Prod 11/26/2019
5.39.0 Avalara Excise Platform Release - Quarterly 12/3/2019
2019.12.23 AvaTax Excise Content Pre-release - UAT Only 12/23/2019
2019.12.30 AvaTax Excise Content Release - UAT and Prod 12/30/2019
5.39.10 Avalara Excise Platform Release - Monthly 1/2/2020
2020.01.23 AvaTax Excise Content Pre-release - UAT Only 1/23/2020
2020.01.30 AvaTax Excise Content Release - UAT and Prod 1/30/2020
5.39.20 Avalara Excise Platform Release - Monthly 2/3/2020
2020.02.20 AvaTax Excise Content Pre-release - UAT Only 2/20/2020
2020.02.27 AvaTax Excise Content Release - UAT and Prod 2/27/2020
5.40.0 Avalara Excise Platform Release - Quarterly 3/3/2020
2020.03.23 AvaTax Excise Content Pre-release - UAT Only 3/23/2020
2020.03.30 AvaTax Excise Content Release - UAT and Prod 3/30/2020

Releases 2018

  • Updates are unscheduled, late-breaking releases.
  • Since version 5.34.0, all users can download new Release Highlights from the Avalara Excise Platform under Admin > Support Downloads. See Support Downloads here in the Help Center for details. 
Version  Title  Date
5.31.10 Avalara Excise Platform Release - Monthly 1/3/2018
5.31.11 Avalara Excise Returns Update 1/17/2018
2018.01.25 AvaTax Excise Content Preview 1/25/2018
5.31.20 Avalara Excise Platform Release - Monthly 2/1/2018
5.31.21 Unreleased ---
5.31.22 Avalara Excise Returns Update 2/16/2018
5.31.23 Avalara Excise Returns Update 2/21/2018
2018.02.22 AvaTax Excise Content Preview 2/22/2018
5.31.24 Avalara Excise Returns Update 2/23/2018
5.32.0 Avalara Excise Platform Release - Quarterly 3/1/2018
5.32.1 Avalara Excise Returns Update 3/7/2018
5.32.2 Avalara Excise Returns Update 3/14/2018
2018.03.22 AvaTax Excise Content Preview 3/22/2018
5.32.10 Avalara Excise Platform Release - Monthly 4/3/2018
2018.04.25 AvaTax Excise Content Preview 4/25/2018
5.32.20 Avalara Excise Platform Release - Monthly 5/1/2018
2018.05.24 AvaTax Excise Content Preview 5/24/2018
5.33.0 Avalara Excise Platform Release - Quarterly 6/4/2018
2018.06.25 AvaTax Excise Content Preview 6/25/2018
5.33.10 Avalara Excise Platform Release - Monthly 7/3/2018
2018.07.25 AvaTax Excise Content Preview 7/25/2018
5.33.20 Avalara Excise Platform Release - Monthly 8/1/2018
2018.08.23 AvaTax Excise Content Preview 8/23/2018
5.34.0 Avalara Excise Platform Release - Quarterly 9/4/2018 scheduled, 
9/8/2018 actual
5.34.1 Avalara Excise Returns Update 9/14/2018
2018.09.25 AvaTax Excise Content Preview 9/25/2018
5.34.10 Avalara Excise Platform Release - Monthly 10/2/2018
5.34.11 Avalara Excise Platform Update 10/11/2018
2018.10.25 AvaTax Excise Content Preview 10/25/2018
5.34.20 Avalara Excise Platform Release - Monthly 11/1/2018
2018.11.21 AvaTax Excise Content Preview 11/26/2018
5.35.0 Avalara Excise Platform Release - Quarterly 12/3/2018
5.35.1 Avalara Excise Platform Update 12/11/2018
2018.12.20 AvaTax Excise Content Preview 12/20/2018
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