This document applies to all license types. Content last updated 9/5/2019.
Help Center documentation is confidential and proprietary to Avalara clients.
Release Types, Frequency and Release numbers explained
Avalara Excise releases come in the following types and frequency:
|Release Type||Avalara Product||Frequency||What's included & example version number|
|Avalara Excise Platform - Monthly||Returns Excise, AvaTax Excise and Government||Monthly, targeted for:
Version: 5.xx.yy where yy is either 10 or 20 (e.g. 5.25.10 or 5.25.20).
|Avalara Excise Platform - Quarterly||Returns Excise, AvaTax Excise and Government||Monthly, targeted for:
Version: 5.xx.yy where yy is always 0 (e.g. 5.25.0).
|Avalara Excise Content Pre-Release (UAT only) and
Avalara Excise Content
Release (Prod and UAT)
|AvaTax Excise, Returns Excise; Government as needed||Monthly, targeted for:
Version: yyyy.mm.dd-5.xx.yy for year, month and date of the Content Preview (e.g. 2017.09.25) followed by the next scheduled monthly or quarterly release which will include this Content Preview. Very rarely, new content will be included in the next monthly or quarterly release that didn't make the Content Preview deadline. The Content Preview never changes the version shown on each site page.
|Update||Determined by need||Date and time are determined by need.||
Updates may not change the version shown on each site page.
Version: Add 1 to the previous version: (e.g. 5.25.0 becomes 5.25.1, 5.25.21 becomes 5.25.22)
The release schedule for the upcoming year is published on this page every 4th quarter.
SaaS (cloud based) customers
When you first login, the Message Center shows recent messages, including Update release announcements on the day of the release.
By default, once you've read a message on the Home page, it disappears. To see all message from the last 60 days, you can:
- Click the Expand Grid button in the Message Center.
- Click the Messages icon in the upper right corner.
- Click Admin > Message Center from the menu.
The Message Center also includes announcements of late-breaking issues, often with links to the News Flash section of this Help Center.
A banner message is displayed at the bottom of each page 48 hours before each monthly and quarterly releases. Updates that require an outage are also given banner messages, although in very rare circumstances, this may be for less than 48 hours.
Skip this section if you use the cloud (SaaS) version at https://excise.avalara.net.
- Notices of new releases are sent to your organization's designated Support Contacts and IT Contacts.
- Support Contacts and IT Contacts can download supported releases from the Avalara Excise Platform under Admin > Support Downloads.
- Here's information on using the Support Downloads feature.
- Each release includes a setup executable and a release highlights document.
Avalara observes the following holidays and will be closed on these days. Support requests will be handled on the next business day.
|New Year's Day||Tuesday, January 1||Wednesday, January 1|
|Memorial Day||Monday, May 27||Monday, May 25|
|Independence Day||Thursday, July 4||Friday, July 3 (observed)|
|Labor Day||Monday, September 2||Monday, September 7|
|Thanksgiving Day||Thursday, November 28||Thursday, November 26|
|Day after Thanksgiving||Friday, November 29||Friday, November 27|
|Christmas Eve||Tuesday, December 24||Thursday, December 24|
|Christmas Day||Wednesday, December 25||Friday, December 25|
The Avalara Excise Platform encompasses Avalara's Returns Excise, AvaTax Excise and Government products.
Avalara software - We support the current and 2 previous minor releases. For example, when release 5.33 is current, 5.32 and 5.31 are also supported and older releases are not.
Microsoft software - When Microsoft ends mainstream support for their software, Avalara's support for use with our software also ends. See Microsoft's website for their lifecycle support policy and mainstream support ending dates.
customers only - When you download releases, be sure to select Documentation in the Select Version dropdown and see if there is a new version of the "Avalara Excise Platform System Requirements" document.
- Updates are unscheduled, late-breaking releases.
- All users can download new Release Highlights from the Avalara Excise Platform under Admin > Support Downloads. See Support Downloads for details.
|5.35.10||Avalara Excise Platform Release - Monthly||1/3/2019|
|5.35.11||Avalara Excise Platform Update||1/11/2019|
|2019.01.24||Avalara Excise Content Release - UAT and Prod||1/24/2019|
|5.35.20||Avalara Excise Platform Release - Monthly||2/4/2019|
|5.35.21||Avalara Excise Platform Update||2/14/2019|
|5.35.22||Avalara Excise Platform Update||2/18/2019|
|5.35.23||Avalara AvaTax Excise and Returns Excise Update||2/22/2019|
|2019.02.25||Avalara Excise Content Release - UAT and Prod||2/25/2019|
|5.36.0||Avalara Excise Platform Release - Quarterly||3/4/2019|
|5.36.1||Avalara Excise Platform Update||3/14/2019|
|2019.03.25||Avalara Excise Content Release - UAT and Prod||3/25/2019|
|5.36.10||Avalara Excise Platform Release - Monthly||4/2/2019|
|2019.04.22||Avalara Excise Content Pre-release - UAT Only||4/22/2019|
|2019.04.29||Avalara Excise Content Release - UAT and Prod||4/29/2019|
|5.36.20||Avalara Excise Platform Release - Monthly||5/1/2019|
|2019.05.23||Avalara Excise Content Pre-release - UAT Only||5/23/2019|
|2019.05.30||Avalara Excise Content Release - UAT and Prod||5/30/2019|
|5.37.0||Avalara Excise Platform Release - Quarterly||
|Avalara Excise Platform Update||6/6/2019|
|Avalara Excise Platform Update||6/11/2019|
|2019.06.20||Avalara Excise Content Pre-release - UAT Only||6/20/2019|
|2019.06.27||Avalara Excise Content Release - UAT and Prod||6/27/2019|
|5.37.10||Avalara Excise Platform Release - Monthly||7/2/2019|
|2019.07.10||Avalara Updated Content Release - UAT and Prod||7/10/2019|
|2019.07.23||Avalara Excise Content Pre-release - UAT Only||7/23/2019|
|2019.07.30||Avalara Excise Content Release - UAT and Prod||7/30/2019|
|5.37.20||Avalara Excise Platform Release - Monthly||8/1/2019|
|2019.08.22||Avalara Excise Content Pre-release - UAT Only||8/22/2019|
|2019.08.29||Avalara Excise Content Release - UAT and Prod||8/29/2019|
|5.38.0||Avalara Excise Platform Release - Quarterly||9/4/2019|
|5.38.1||Avalara Excise Platform Update||9/9/2019|
|2019.09.19||Avalara Excise Content Pre-release - UAT Only||9/19/2019|
|2019.09.26||Avalara Excise Content Release - UAT and Prod||9/26/2019|
|5.38.10||Avalara Excise Platform Release - Monthly||10/1/2019|
|2019.10.23||Avalara Excise Content Pre-release - UAT Only||10/23/2019|
|2019.10.30||Avalara Excise Content Release - UAT and Prod||10/30/2019|
|5.38.20||Avalara Excise Platform Release - Monthly||11/4/2019|
|2019.11.19||Avalara Excise Content Pre-release - UAT Only||11/19/2019|
|2019.11.26||Avalara Excise Content Release - UAT and Prod||11/26/2019|
|5.39.0||Avalara Excise Platform Release - Quarterly||12/3/2019|
|2019.12.23||Avalara Excise Content Pre-release - UAT Only||12/23/2019|
|2019.12.30||Avalara Excise Content Release - UAT and Prod||12/30/2019|
|5.39.10||Avalara Excise Platform Release - Monthly||1/2/2020|
|2020.01.23||Avalara Excise Content Pre-release - UAT Only||1/23/2020|
|2020.01.30||Avalara Excise Content Release - UAT and Prod||1/30/2020|
|5.39.20||Avalara Excise Platform Release - Monthly||2/3/2020|
|2020.02.20||Avalara Excise Content Pre-release - UAT Only||2/20/2020|
|2020.02.27||Avalara Excise Content Release - UAT and Prod||2/27/2020|
|5.40.0||Avalara Excise Platform Release - Quarterly||3/3/2020|
|2020.03.23||Avalara Excise Content Pre-release - UAT Only||3/23/2020|
|2020.03.30||Avalara Excise Content Release - UAT and Prod||3/30/2020|