This document applies to all license types. Content last updated 5-Sep-2018.
Help Center documentation is confidential and proprietary to Avalara clients.
Tip: Use the Table of Contents on the right to select your topic.
Release Types, Frequency and Versions
Avalara Excise releases come in the following types and frequency:
|Release Type||Avalara Product||Frequency||What's included & example version number|
|Platform - Monthly||Returns Excise, AvaTax Excise and Government||
Monthly, targeted for:
Version: 5.xx.yy where yy is either 10 or 20 (e.g. 5.25.10 or 5.25.20).
|Platform - Quarterly||Returns Excise, AvaTax Excise and Government||
Monthly, targeted for:
Version: 5.xx.yy where yy is always 0 (e.g. 5.25.0).
|Content Preview||AvaTax Excise||
Monthly, targeted for:
Version: yyyy.mm.dd-5.xx.yy for year, month and date of the Content Preview (e.g. 2017.09.25) followed by the next scheduled monthly or quarterly release which will include this Content Preview. Very rarely, new content will be included in the next monthly or quarterly release that didn't make the Content Preview deadline. The Content Preview never changes the version shown on lower right of each page.
|Update||Determined by need||Date and time are determined by need.||
Updates may not change the version shown on the lower right of each page.
Version: Add 1 to the previous version: (e.g. 5.25.0 becomes 5.25.1, 5.25.21 becomes 5.25.22)
The release schedule for the upcoming year is published on this page near the beginning of the 4th quarter.
SaaS (cloud based) customers
When you first login, the Message Center shows recent messages, including release announcements on the day of the release.
By default, once you've read a message on the Home page, it disappears. To see all message from the last 60 days, you can:
- Click the Expand Grid button in the Message Center.
- Click the Notifications icon in the upper right corner.
- Click Admin > Message Center from the menu.
The Message Center also includes announcements of late-breaking issues, often with links to the News Flash section of this Help Center.
Self-hosted (deployed) customers
Skip this section if you use the cloud (SaaS) version at https://excise.avalara.net.
- Notices of new releases are sent to your organization's designated Support Contacts and IT Contacts.
- Support Contacts and IT Contacts can download supported releases from the Avalara Excise Platform under Admin > Support Downloads.
- Here's information on using the Support Downloads feature.
- Each release includes a setup executable and a release highlights document.
- The previous download site, which required its own username and password, will be taken off line 22 Sep 2018.
- All version 5 Platform Releases and Updates include all previous releases: Platform (quarterly & monthly), Content Preview and Update.
Support is provided for the current and 2 previous minor releases. For example, when 5.25 is the current release, 5.24 and 5.23 are also supported. If a correction is included in a newer version, upgrading will likely be the solution. Look in the lower right corner of any page for the version.
Avalara observes the following holidays and will be closed on these days in 2018. Support requests will be handled on the next business day.
|New Year's Day||Monday, January 1|
|Memorial Day||Monday, May 28|
|Independence Day||Wednesday, July 4|
|Labor Day||Monday, September 3|
|Thanksgiving Day||Thursday, November 22|
|Day after Thanksgiving||Friday, November 23|
|Christmas Eve||Monday, December 24|
|Christmas Day||Tuesday, December 25|
The Avalara Excise Platform encompasses Avalara's Returns Excise, AvaTax Excise and Government products.
- Updates are unscheduled, late-breaking releases.
- Click the Version number to view its Release Highlights.
|5.31.10||Avalara Excise Platform Release - Monthly||1/3/2018|
|5.31.11||Avalara Excise Returns Update||1/17/2018|
|2018.01.25||AvaTax Excise Content Preview||1/25/2018|
|5.31.20||Avalara Excise Platform Release - Monthly||2/1/2018|
|5.31.22||Avalara Excise Returns Update||2/16/2018|
|5.31.23||Avalara Excise Returns Update||2/21/2018|
|2018.02.22||AvaTax Excise Content Preview||2/22/2018|
|5.31.24||Avalara Excise Returns Update||2/23/2018|
|5.32.0||Avalara Excise Platform Release - Quarterly||3/1/2018|
|5.32.1||Avalara Excise Returns Update||3/7/2018|
|5.32.2||Avalara Excise Returns Update||3/14/2018|
|2018.03.22||AvaTax Excise Content Preview||3/22/2018|
|5.32.10||Avalara Excise Platform Release - Monthly||4/3/2018|
|2018.04.25||AvaTax Excise Content Preview||4/25/2018|
|5.32.20||Avalara Excise Platform Release - Monthly||5/1/2018|
|2018.05.24||AvaTax Excise Content Preview||5/24/2018|
|5.33.0||Avalara Excise Platform Release - Quarterly||6/4/2018|
|2018.06.25||AvaTax Excise Content Preview||6/25/2018|
|5.33.10||Avalara Excise Platform Release - Monthly||7/3/2018|
|2018.07.25||AvaTax Excise Content Preview||7/25/2018|
|5.33.20||Avalara Excise Platform Release - Monthly||8/1/2018|
|2018.08.23||AvaTax Excise Content Preview||8/23/2018|
|5.34.0||Avalara Excise Platform Release - Quarterly||9/4/2018|
|5.34.1||Avalara Excise Returns Update||9/14/2018|
|2018.09.25||AvaTax Excise Content Preview||9/25/2018|
|5.34.10||Avalara Excise Platform Release - Monthly||10/2/2018|
|2018.10.25||AvaTax Excise Content Preview||10/25/2018|
|5.34.20||Avalara Excise Platform Release - Monthly||11/1/2018|
|2018.11.21||AvaTax Excise Content Preview||11/26/2018|
|5.35.0||Avalara Excise Platform Release - Quarterly||12/3/2018|
|2018.12.20||AvaTax Excise Content Preview||12/20/2018|
|5.35.10||Avalara Excise Platform Release - Monthly||1/3/2019|
|2019.01.24||AvaTax Excise Content Preview||1/24/2019|
|5.35.20||Avalara Excise Platform Release - Monthly||2/4/2019|
|2019.02.25||AvaTax Excise Content Preview||2/25/2019|
|5.36.0||Avalara Excise Platform Release - Quarterly||3/4/2019|
|2019.03.25||AvaTax Excise Content Preview||3/25/2019|