Welcome to the Avalara VAT Returns FAQ. Find answers to the questions other people are asking. Type something into the search bar to filter the questions.
General VAT questions
- Do I need to report EC Sales and EC Acquisitions?
- Do I pay tax in the destination country or county of dispatch?
- How are nil VAT returns different from non-filing?
- How do I make a payment for VAT?
- How do I report stock movements?
- How do I tax my transactions?
- How has Brexit changed my tax situation?
- What are EC Sales and EC Acquisitions?
- What happens if I paid tax to the wrong country?
- What is a Fiscal Representative and why would I need one?
- What is meant by “tax in destination country”?
- What is the distance sales threshold?
- What VAT rate should I apply to my goods?
- Which tax office do I make payment to?
- Which VAT rate should I apply to services?
- Why do I need to report EC Sales?
- Why would I need to submit a Nil VAT return?
Avalara VAT Returns website and account
- How do I add users or change who has access to my account?
- How do I reset my password?
- I did not receive an email to reset my password?
- I have checked all of the FAQs, but still cannot access my account?
- I have reset my password, but have not been directed back to the correct login page?
- My password reset link has expired, how do I generate a new one?
- What is the URL or website address for VAT Returns?
- Where can I review the Terms and Conditions and cancellation policy?
- Why can I not open the Avalara VAT Returns website?
- How long will my VAT Registration take?
- What are the VAT Registration thresholds?
- What is an Apostille?
- What is a Power of Attorney?
- What is a Sworn Translation?
- What is the effective date of VAT registration?
- What should I do if my country is not a party to the Apostille Convention?
- Why do the pre-registration surveys keep asking me the same questions?
Filing, payments, and submission deadlines
- Can you help me request a statement of account?
- What happens if I do not supply transaction data on time?
- What happens if I forget to approve my draft returns or my amended returns?
- What happens once I have submitted my data to Avalara?
- What information do I need to supply if I want to submit a NIL Return?
- When and how do I pay my VAT liability?
- When do I need to submit my data to Avalara by?
- When is my filing deadline?
Template and data questions
- How do I include imports in the AvaTemplate and what documentation is required?
- What are, and why do you need cost prices?
- What data will I need to submit each month?
- What data needs to be included in the AvaTemplate?
- When applicable, why do Amazon VAT Transaction Report (AVTR) Inbounds need to be added to the AvaTemplate?
- Why can’t I send my data for previous and current months in the same file?
- Why do I need to provide my bank details for German Annual Returns?
- Will I need to provide addresses for private individuals?