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Avalara Help Center

Customer Invoice Error Processing Report

The AvaTaxCalcErrorRecovery report lists invoices for which AvaTax was unable to calculate sales tax due reasons like missing/incorrect address details and incomplete configuration.  

  1. Sign in to Workday.
  2. In the Search box, type Launch, and then click Launch/Schedule Integration.

    Workday - viewIntegrationSysPNG.png

  3. On the Launch/Schedule Integration page, specify the following details, and then click OK:
    • Integration: Type AvaTaxCalcErrRecovery
    • Organization: Type the Company Name

  4. On the AvaTaxCalcErrRecovery Schedule an Integration page, specify the following details, and then click OK to view the processing details:
    • Value: Select either Report & Attempt ReCalc or Report Only
    • Start Date and End Date: Enter a date range for this operation to filter the invoices based on the Customer Invoice Event completion date

  5. The View Background Process page displays the process for the parent event, Integration AvaTaxCalcErrRecovery. This page also displays a consolidated report and logs for earlier processes.