Differences between your general ledger and liability worksheet are almost always attributable to one or both of the following:
- Vendor discounts (a.k.a. timely filing discounts)
- Applied and excluded credits
The amount in the Remit to Avalara field directly corresponds to the amount in Amount Due field on the top line of your liability worksheet. It's the amount Avalara pulls from your account for that specific return. The amount in the Return Remittance field is the amount paid to the state at the time of filing. Occasionally, the amounts in the Amount Due field, Remit to Avalara field, and Return Remittance field may not match your general ledger, or the amounts in the Remit to Avalara field and Return Remittance field may not match each other.
Liability Worksheet Adjustments | Avalara Returns
One of the most common causes of differences between the liability worksheet and your general ledger is vendor (a.k.a. timely filing) discounts. Vendor discounts appear on the return under Return Remittance, and may cause the amounts in both the Return Remittance and Remit to Avalara fields to not match your general ledger.
To make sure your returns are always filed on time, Avalara often pulls funds from your account before the amount of any vendor discount is determined by the jurisdiction. Because of this, vendor discounts earned for timely filing are applied to the next return that Avalara files on your behalf, rather than the current return. For example, if you earn a vendor discount in June, it will be applied to your July return.
You can use liability worksheet export reports to help you reconcile with your general ledger. In this example you'd see that the amount in Remit to Avalara is greater than what we pay the taxing jurisdiction. It appears as though we over-collected.
To see how the discrepancy was rectified:
- On the Tax Returns tab, click Liability Worksheet.
- In the liability worksheet, click the arrow > next to the state or province abbreviation to expand the return line.
- Click the blue Return Remittance amount to open the field details. If a vendor discount was applied, the amount is listed in the Vendor Discount field.
- In a separate window or tab, open the liability worksheet for the following period so you can compare the two. Click the blue Remit to Avalara amount to open the field details. The same vendor discount you saw a period earlier is now under Remit to Avalara in the following period because we've reduced what you remit to Avalara by the amount of the vendor discount. The vendor discount earned on the return the previous period is now recognized under Remit to Avalara.
Vendor discounts that are too large to be applied to the current month carry over to the next return.
Any credit that would result in a negative return is excluded from the return; only the positive liability (or a zero dollar return) is filed. These applied and excluded credits, often called carryover or carryforward credits, are carried forward to the next filing period. The liability worksheet checks to see if there's enough liability available to offset the amount of the credit. If there is, AvaTax applies the credit against the return. If the credit can't be applied in full, once again it's excluded and carried forward. (AvaTax doesn't apply partial credit; the liability must be equal to or greater than the credit applied.) The credit is carried forward until there's a period with enough liability to absorb the credit completely.
To identify applied and excluded credits:
- On the Tax Returns tab, click the Liability Worksheet.
- Go to the return line in question. Negatives on the top line are almost surely a sign that a credit or number of credits were sent across for the month.
- Click the arrow > next to the state abbreviation to expand the return line (notice the entire line is positive). The remainder of the return line is positive, while the top line (highlighted dark gray) shows negatives until the far right column where we see a positive amount due.
- Click the Period Liability Sales amount to open the field details. Applied and Excluded Credits are found under Period Liability Sales. For multi-month periods (quarters, semi-annual, annual, etc), excluded credits appear only in the first month of the period and show initially as applied, even if they are ultimately excluded again at the close of the period.
- Go to the period where you suspect a credit has been Applied. Notice the difference in tax from Month Tax Liability Sales to Amount Due. An applied credit likely has a document date outside the one month period, and therefore isn't incorporated into the top line calculation (until we get to Amount Due).
- Click the arrow > to expand the return line, then click the Period Liability Sales amount. On the resulting table you can see the credit is now applied.
To see all transactions that were carried over in a given period, run a Liability Worksheet Carry-over Credits report.
If you have trouble seeing carry-over credits that you think should be there after running the Liability Worksheet Carry-over Credits report, see Why is my carry-over credit missing from my report?
If you have an excluded credit that won't be applied for the foreseeable future, resolve the issue by amending the original return with the credit in place. Send an email to firstname.lastname@example.org with the document code (invoice number) of the credit and a request to amend the return and period in question. Be sure to mention that the credit is being carried over and you want to amend the original return. See filing late or amended returns for specific guidelines on how to submit a request.