Template tags available in CertCapture
This article applies to:CertCapture
Use template tags when you create cover letters to automatically add customer information to a cover letter so you don't have to create a new one every time you request certificates.
| Template tag | What it means |
|---|---|
{{BARCODE}}
|
Barcode containing customer information. |
{{CUSTOMER_REF_ID}}
|
Customer's unique identifier in CertCapture. |
{{CUSTOMER_ALT_ID}}
|
An alternate ID for the customer, if added in CertCapture. |
{{CUST_BUSINESS_NAME}}
|
Customer's business name. |
{{CUST_ADDRESS1}}
|
First line of the customer's address. |
{{CUST_ADDRESS2}}
|
Second line of the customer's address, if applicable. |
{{CUST_CITY}}
|
Customer's city. |
{{CUST_STATE}}
|
Customer's state. |
{{CUST_ZIP}}
|
Customer's zip code. |
{{CUST_COUNTRY}}
|
Customer's country code. |
{{CUST_COUNTRY_ABBREVIATION}}
|
Customer's country name, abbreviated. |
{{CUST_COUNTRY_NAME}}
|
Customer's country name. |
{{CUST_CONTACT_NAME}}
|
Customer's contact name. |
{{CUST_PHONE}}
|
Customer's phone number. |
{{CUST_FAX}}
|
Customer's fax number. |
{{CUST_EMAIL}}
|
Customer's email address. |
{{ATTENTION}}
|
ATTN name of the person to correspond with. |
{{SHIP_TO_STATE}}
|
Customer's state, where you have shipped goods or have an exemption exposure. |
{{REJECTION_REASON_TABLE}}
|
Reason that a customer's certificate was rejected, in table format. |
{{REJECTION_REASON_CSV}}
|
Reason that a customer's certificate was rejected, in CSV format. |
{{VALIDATION_NOTE_TABLE}}
|
Notes for why the customer's certificate was rejected, if added by the person validating the document, in table format. |
{{VALIDATION_NOTE_CSV}}
|
Notes for why the customer's certificate was rejected, if added by the person validating the document, in CSV format. |
{{FROM_BUSINESS_NAME}}
|
Your company's business as set in your Company Details. |
{{FROM_ADDRESS1}}
|
First line of your company address as set in your Company Details. |
{{FROM_ADDRESS2}}
|
Second line of your company address (if applicable) as set in your Company Details. |
{{FROM_CITY}}
|
Your company's city as set in your Company Details. |
{{FROM_STATE}}
|
Your company's state as set in your Company Details. |
{{FROM_ZIP}}
|
Your company's zip as set in your Company Details. |
{{FROM_COUNTRY}}
|
Your company's country as set in your Company Details. |
{{FROM_PHONE}}
|
Your company's phone number as set in your Company Details. |
{{FROM_EMAIL}}
|
Your company's email address as set in your Company Details. |
{{FROM_FAX}}
|
Your company's fax number as set in your Company Details. |
{{CERTEXPRESS_ADDRESS}}
|
A link to CertExpress. Your customer can click this to provide a document, but will need to provide the request code at CertExpress to begin. |
{{CERTEXPRESS_ADDRESS_WITH_CODE}}
|
A link to CertExpress, but with the request code included in the URL. By clicking this, your customer launches CertExpress and does not need to provide the request code. |
{{CERTEXPRESS_REQUEST_CODE}}
|
A unique request code that your customer can use to complete the document request. Entered at CertExpress. |
{{CUSTOM_MESSAGE}}
|
Any custom message text you include when creating your request. |
{{RETURN_DATE}}
|
The date your customer must return the requested document. |
{{SEND_DATE}}
|
The date your customer is sent the document request. |
{{USER_NAME}}
|
The username of the user sending the request or cover letter. This is the same username that they use to sign into CertCapture. |
{{USER_EMAIL}}
|
The email address of the user sending the request or cover letter. This is the same email that they use to sign into CertCapture. |
{{USER_PHONE}}
|
The phone number of the user sending the request or cover letter. |