Template tags available in CertCapture

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This article applies to:CertCapture

Use template tags when you create cover letters to automatically add customer information to a cover letter so you don't have to create a new one every time you request certificates.

Template tag	What it means
{{BARCODE}}	Barcode containing customer information.
{{CUSTOMER_REF_ID}}	Customer's unique identifier in CertCapture.
{{CUSTOMER_ALT_ID}}	An alternate ID for the customer, if added in CertCapture.
{{CUST_BUSINESS_NAME}}	Customer's business name.
{{CUST_ADDRESS1}}	First line of the customer's address.
{{CUST_ADDRESS2}}	Second line of the customer's address, if applicable.
{{CUST_CITY}}	Customer's city.
{{CUST_STATE}}	Customer's state.
{{CUST_ZIP}}	Customer's zip code.
{{CUST_COUNTRY}}	Customer's country code.
{{CUST_COUNTRY_ABBREVIATION}}	Customer's country name, abbreviated.
{{CUST_COUNTRY_NAME}}	Customer's country name.
{{CUST_CONTACT_NAME}}	Customer's contact name.
{{CUST_PHONE}}	Customer's phone number.
{{CUST_FAX}}	Customer's fax number.
{{CUST_EMAIL}}	Customer's email address.
{{ATTENTION}}	ATTN name of the person to correspond with.
{{SHIP_TO_STATE}}	Customer's state, where you have shipped goods or have an exemption exposure.
{{REJECTION_REASON_TABLE}}	Reason that a customer's certificate was rejected, in table format.
{{REJECTION_REASON_CSV}}	Reason that a customer's certificate was rejected, in CSV format.
{{VALIDATION_NOTE_TABLE}}	Notes for why the customer's certificate was rejected, if added by the person validating the document, in table format.
{{VALIDATION_NOTE_CSV}}	Notes for why the customer's certificate was rejected, if added by the person validating the document, in CSV format.
{{FROM_BUSINESS_NAME}}	Your company's business as set in your Company Details.
{{FROM_ADDRESS1}}	First line of your company address as set in your Company Details.
{{FROM_ADDRESS2}}	Second line of your company address (if applicable) as set in your Company Details.
{{FROM_CITY}}	Your company's city as set in your Company Details.
{{FROM_STATE}}	Your company's state as set in your Company Details.
{{FROM_ZIP}}	Your company's zip as set in your Company Details.
{{FROM_COUNTRY}}	Your company's country as set in your Company Details.
{{FROM_PHONE}}	Your company's phone number as set in your Company Details.
{{FROM_EMAIL}}	Your company's email address as set in your Company Details.
{{FROM_FAX}}	Your company's fax number as set in your Company Details.
{{CERTEXPRESS_ADDRESS}}	A link to CertExpress. Your customer can click this to provide a document, but will need to provide the request code at CertExpress to begin.
{{CERTEXPRESS_ADDRESS_WITH_CODE}}	A link to CertExpress, but with the request code included in the URL. By clicking this, your customer launches CertExpress and does not need to provide the request code.
{{CERTEXPRESS_REQUEST_CODE}}	A unique request code that your customer can use to complete the document request. Entered at CertExpress.
{{CUSTOM_MESSAGE}}	Any custom message text you include when creating your request.
{{RETURN_DATE}}	The date your customer must return the requested document.
{{SEND_DATE}}	The date your customer is sent the document request.
{{USER_NAME}}	The username of the user sending the request or cover letter. This is the same username that they use to sign into CertCapture.
{{USER_EMAIL}}	The email address of the user sending the request or cover letter. This is the same email that they use to sign into CertCapture.
{{USER_PHONE}}	The phone number of the user sending the request or cover letter.