Skip to main content
Avalara Help Center

Reset your password if you forget it

This article applies to:CertCapture

Learn how to reset your CertCapture password when you forget it.


  1. Go to
  2. Enter your user name in the User Name field, and then select Next.
    A Password field appears.
  3. Select Lost Password?
  4. Enter your user name and email address, then select Reset My Password.
    CertCapture emails you a temporary password.
  5. Follow the instructions in the email to sign in with your temporary password.
  6. Change the temporary password to one that you want to use.
  • Was this article helpful?