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Avalara Help Center

Reset a user password

This article applies to:CertCapture

Reset a user's CertCapture password when they forget it. 

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Users can also reset their own password by selecting Lost Password? during the sign in process.


  1. In CertCapture, go to Settings > Account Settings > Manage Users.
  2. Find the user whose password you want to reset.
  3. In the Actions column, select Reset.

An email with instructions is then sent to the user.

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