Audit your exemption records
This article applies to:CertCapture
It's good practice to routinely audit your transactions, exempt customers and their exemption certificates to make sure you're staying compliant. Ideally, you should have a current and valid exemption certificate on file for each of your exempt customers.
Before you begin
These videos explain the basics of exemption management:
Steps
- Review your exempt customers and verify you have a valid exemption certificate on file for each of them.
- Generate a customer report for customers without certificates.
- Search for all customers that have valid certificates on file.
- Generate a report in your business application that details customer records flagged as exempt and compare it to your CertCapture report.
- Review your exemption certificates to manage missing, expired, soon-to-expire, and invalid compliance documents.
- Generate a certificate report for expired, soon-to-expire, and invalid compliance documents.
- Generate a Failed API Calls report to find any certificates that couldn't be sent to AvaTax.
- Run a Sales Tax Exemption Detail by Jurisdiction report to review your exempt transactions.
Check the Certificate Applied column to find transactions that were exempted without having an exemption certificate on file. - Request documents from customers that have missing or invalid certificates.