It's good practice to routinely audit your transactions, exempt customers and their exemption certificates to make sure you're staying compliant. Ideally, you should have a current and valid exemption certificate on file for each of your exempt customers.
Before you begin
These videos explain the basics of exemption management:
- Review your exempt customers and verify you have a valid exemption certificate on file for each of them.
- Review your exemption certificates to manage missing, expired, soon-to-expire, and invalid compliance documents.
- Run a Sales Tax Exemption Detail by Jurisdiction report to review your exempt transactions.
Check the Certificate Applied column to find transactions that were exempted without having an exemption certificate on file.
- Request documents from customers that have missing or invalid certificates.