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Template tags available in CertCapture

This article applies to:CertCapture

Use template tags when you create cover letters to automatically add customer information to a cover letter so you don't have to create a new one every time you request certificates.

Template tag What it means
{{BARCODE}}
Barcode containing customer information.
{{CUSTOMER_REF_ID}}
Customer's unique identifier in CertCapture.
{{CUSTOMER_ALT_ID}}
An alternate ID for the customer, if added in CertCapture.
{{CUST_BUSINESS_NAME}}
Customer's business name.
{{CUST_ADDRESS1}}
First line of the customer's address.
{{CUST_ADDRESS2}}
Second line of the customer's address, if applicable.
{{CUST_CITY}}
Customer's city.
{{CUST_STATE}}
Customer's state.
{{CUST_ZIP}}
Customer's zip code.
{{CUST_COUNTRY}}
Customer's country code.
{{CUST_COUNTRY_ABBREVIATION}}
Customer's country name, abbreviated.
{{CUST_COUNTRY_NAME}}
Customer's country name.
{{CUST_CONTACT_NAME}}
Customer's contact name.
{{CUST_PHONE}}
Customer's phone number.
{{CUST_FAX}}
Customer's fax number.
{{CUST_EMAIL}}
Customer's email address.
{{ATTENTION}}
ATTN name of the person to correspond with.
{{SHIP_TO_STATE}}
Customer's state, where you have shipped goods or have an exemption exposure.
{{REJECTION_REASON_TABLE}}
Reason that a customer's certificate was rejected, in table format.
{{REJECTION_REASON_CSV}}
Reason that a customer's certificate was rejected, in CSV format.
{{VALIDATION_NOTE_TABLE}}
Notes for why the customer's certificate was rejected, if added by the person validating the document, in table format.
{{VALIDATION_NOTE_CSV}}
Notes for why the customer's certificate was rejected, if added by the person validating the document, in CSV format.
{{FROM_BUSINESS_NAME}}
Your company's business as set in your Company Details.
{{FROM_ADDRESS1}}
First line of your company address as set in your Company Details.
{{FROM_ADDRESS2}}
Second line of your company address (if applicable) as set in your Company Details.
{{FROM_CITY}}
Your company's city as set in your Company Details.
{{FROM_STATE}}
Your company's state as set in your Company Details.
{{FROM_ZIP}}
Your company's zip as set in your Company Details.
{{FROM_COUNTRY}}
Your company's country as set in your Company Details.
{{FROM_PHONE}}
Your company's phone number as set in your Company Details.
{{FROM_EMAIL}}
Your company's email address as set in your Company Details.
{{FROM_FAX}}
Your company's fax number as set in your Company Details.
{{CERTEXPRESS_ADDRESS}}
A link to CertExpress. Your customer can click this to provide a document, but will need to provide the request code at CertExpress to begin.
{{CERTEXPRESS_ADDRESS_WITH_CODE}}
A link to CertExpress, but with the request code included in the URL. By clicking this, your customer launches CertExpress and does not need to provide the request code.
{{CERTEXPRESS_REQUEST_CODE}}
A unique request code that your customer can use to complete the document request. Entered at CertExpress.
{{CUSTOM_MESSAGE}}
Any custom message text you include when creating your request.
{{RETURN_DATE}}
The date your customer must return the requested document.
{{SEND_DATE}}
The date your customer is sent the document request.
{{USER_NAME}}
The username of the user sending the request or cover letter. This is the same username that they use to sign into CertCapture.
{{USER_EMAIL}}
The email address of the user sending the request or cover letter. This is the same email that they use to sign into CertCapture.
{{USER_PHONE}}
The phone number of the user sending the request or cover letter. 
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