Exemption requests sent from AvaTax Update or CertCapture are completed via CertExpress. Requests include a secure link to begin the completion process right away, or a request code to copy and paste at https://app.certexpress.com/.
Complete a document request
- Click the link in your document request to open CertExpress in your web browser.
- Alternatively, copy the eight-digit request code from the email and paste it into the Enter Request Code box at https://app.certexpress.com/
- Accept the terms and conditions to continue.
- Click Add Document to complete a new exemption document.
- Select the State and Exempt Reason that apply to your purchase and then click Next.
- Complete the required fields and then click Next.
- Enter your name, title, and signature, and then click Next to complete your document.
CertExpress processes your document and sends it to the requester.
Sign up for a free CertExpress account and have one place to create and store compliance documents, track your documents and companies you purchase from, and manage future requests.