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Avalara Help Center

Reset your password if you forget it

This article applies to:CertCapture

Learn how to reset your CertCapture password when you forget it.

Steps

  1. Go to https://app.certcapture.com
  2. Enter your user name in the User Name field, and then select Next.
    A Password field appears.
  3. Select Lost Password?
  4. Enter your user name and email address, then select Reset My Password.
    CertCapture emails you a temporary password.
  5. Follow the instructions in the email to sign in with your temporary password.
  6. Change the temporary password to one that you want to use.
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