Delete custom exempt reasons that you no longer need. The exempt reasons that are built into CertCapture can be disabled, but not deleted.
Before you begin
Custom exempt reasons can't be deleted if there are any documents using the exempt reason. Make sure to delete the documents or edit them to use a different exempt reason before trying to delete the exempt reason.
- In CertCapture, go to Settings > Account Settings > Exempt Reasons.
- Find the exempt reason you want to delete and select Delete.
- Select OK to confirm deletion.