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Avalara Help Center

Why is the pencil icon missing on the line level when trying adjust a transaction?

Overview

You are trying to change an item or amount on the line level but the pencil (edit) icon is missing.

Environment

AvaTax Update

Resolution

  • Only edit the Document Header or the Line Level at any given time.
  • Having both the Document Header and Line Level open at the same time prevents the pencil (edit) icon from displaying.
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